back-office operations – n : administrative operations that
support the primary business of the company.
Example:
Customer service call-centers, transaction accounting (A/P and A/R),
record-keeping, contract
administration, statement generation, and general bookkeeping are all
back-office operations.
Outsourcing and offshoring of back-office operations is a current business
trend that can potentially help reduce costs. ------------------------------------------------------------
Adapted from "The CompanyCrafters Entrepreneur's Dictionary"
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