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Serial Entrepreneur and Go BIG
Founder Wil Schroter's Blog!
7 Things Silicon Valley Could Learn from Columbus, Ohio
Author: Wil Schroter
Tuesday, May 22, 2007

Every month I make a pilgrimage to Silicon Valley to visit my startup brethren and soak in the startup vibe.  And every month I return home to Columbus, Ohio thinking I've just visited another planet.

The problem with Silicon Valley is that the people there are absolutely in love with Silicon Valley. 

So much that they tend to forget that the rest of the world doesn't operate anything like they do, yet ultimately they rely on the rest of the world to absorb and digest the products they create.

Having had lots of conversations with brilliant entrepreneurs and investors, I'm constantly reminding them of the way "the rest of the world works" which is odd, because everyone is more or less from places like Columbus, Ohio anyway.

Inevitably I keep reminding my friends the same things -

People Don't Care What Technology You Use - OK, so you're building a killer app using Ruby on Rails, or Apollo, or whatever.  No one cares.  People in Columbus care that when they log into a site they don't get an error, that's about it.  You know who really cares about what technology you're using?  Other people in Silicon Valley.

.NET Programmers Make $70,000 p/year and live great - That's because in most cities you can buy a 2,000+ sq. ft. house for just over $200,000 in a nice neighborhood and live great.  You can party all weekend downtown for a few hundred bucks.  More importantly you can hire a great developer for the cost of a Silicon Valley administrative assistant.

People Still Don't Know What Craigslist Is - While you're talking about how Yelp.com is already passe, keep in mind that most people still don't even realize what Craigslist is.  I ask people all the time how often they use Craigslist and 9 out of 10 respond "What's Craigslist?  Is it like Angie's List?" 

People Don't "Need" Venture Capital - Because the costs of operations are a fraction of the costs in the Valley and frankly because there is so little of it outside the Valley.  What happens when capital is so scarce is that companies are forced to figure it out without capital - and they do.  Companies are run for customers and profits, not for VC's.

No One Throws Launch Parties - We're all too busy actually building companies to take the time to wallow in our own manufactured successes.  We're also likely spending our own money, which no one would use to piss away on launch parties.

Your Customer Lives in Columbus, Ohio - Sure, all of your friends in the Valley think your new Web app is sweet.  But getting a bunch of other nerds to use your app only buys you a small initial audience.  Critical mass comes when you get the everyman to use your app, and the everyman lives in Columbus, Ohio.

Our Businesses Need to Earn a Profit - Maybe you can afford to squander $20 million of OPM on a product that has no revenue model in hopes you'll get bought.  The rest of the world has to build real companies that make real money to sustain themselves. 

The easiest way to explain this is that most of what makes sense in Silicon Valley only makes sense in Silicon Valley.  The rest of the world simply operates on a much different schedule.  Maybe someday my entrepreneurial brethren will make a pilgrimage to Columbus, Ohio to see how the rest of the world really works.




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Comments About this story
Wil, excellent post, while the Valley may be THE place to do a startup, great companies need real customers, and like you said, real customers live in Columbus, Ohio.
Posted by: Hasan Luongo 5/22/2007 at 1:56 PM

Columbus is actually a great city and a good testing ground for marketability of product. Long live German Village!
Posted by: Michael L 5/22/2007 at 2:14 PM

Great post. This is exactly the mission behind Mashable-sponsored webascentevents.com. Your average customer is in Chicago, IL and Columbus, Ohio. All companies need to understand that although the Valley is a wonderful place for innovation, you have to market your product to all of the other places outside of the Valley, that would use your product, if they had only heard of it.
Posted by: Kristen Nicole 5/22/2007 at 2:37 PM

Columbus is cheaper for a startup to operate - that is the fact.
Who does want to relocate from CA to COLUmbus??? Climate is quite a difference...
How Can I go for a 70k when I am making 170k????
 
Other than that ...Silicon Valley is rather Money Machine than New ideas/startups paradise...
Most companies are operating on Microsoft's model - make the fuzz, get VPs, sell the idea conveying the stakeholders that it is easy to build...wash the money and ...start again....
I completely agree that to BUILD THe business COLUMBUS is the place for a startup...

if you would like to kill the business - go to VP and then you can afford to live in Silicon Valley...
But for me - I would like to stay in my 2000 square feet house, with tiny backyard in San Diego versus moving to Columbus and buy the estate...with winters...even if I am considering myself a geeky  person...
Posted by: Alex 5/22/2007 at 3:37 PM

nice post. gives hope to someone who wants to do a startup in places like Manila, Philippines.
Posted by: The Pageman 5/22/2007 at 10:17 PM

What you don't understand is that the Valley represents the future; Columbus is in the past (from our perspective).  You see, the future's already here, it's just not evenly distributed (William Gibson).

So, we know what Columbus wants.  It wants what we wanted 10 years ago.
Posted by: Silicon Valley resident 5/23/2007 at 3:24 AM

This post absolutely had me rolling! Hilarious and sadly true. I was born and raised in Silicon Valley. I had my first electronics business when I was in the 4th grade (seriously) and was writing my own games by 7th grade. My first real job came at 16 when I was doing what most would consider to be electrical engineering, today, but what we used to call electronics technician work, back then.

I've done 4 startups to date and am working on my 5th. In every case, I've never taken in more than a $1M in money from friends and family. That's it. I wish I could take a pious position and say I'm against VC money. I'm not. They just never bought into my business models because they were too lean and "unrealistic".  But even after doing an MBA, I've never learned how to raise much more than I need and to throw a good old-fashioned launch party. Nope. At 39, I've got a lot to learn still. I actually do, but don't plan to learn how to piss away funds.

I've recently relocated to Colorado and have 16+ acres for a third of the price of my .25acre home in CA. Quite a difference. And I too have fallen prey to the delusion that everyone was enamored with my creative use of technology. In the end my products sold because they were a heck of lot easier to use, significantly faster, or much cheaper than the competition, or all of the above.

Having said all that, I actually am hoping to bring in some VC funds this time around-- once again. While I may be able to live inexpensively, the others are still living in SV, trying to keep their heads above water. The issue is minimizing what I bring in. Once upon a time you could raise only $5M. These days, the only way I can get the $5M is to take in $10M. And now I'm back to being schooled on how I can't make it without at least $10M in funding. Ugh! So, in the meantime I will simply remain focused on operating lean and selling product every chance I get. Just like I did the last time, and the time before that.

Your post really resonated with me. As sarcastic as it was, it cut deep because there was much truth in it. Thanks for putting things into perspective.

-Mike

Posted by: Mike Young 5/23/2007 at 9:19 AM

Fan-friggin-tastic.


Posted by: Erick S. 5/23/2007 at 12:25 PM

Wil, insightful post. SV is to technology as Hollywood:entertainment; DC:politics; Vegas:gambling, and Wall St:finance. I think we're just now entering a new age where the centralized power brokers will dissipate giving way to "the little guy".

These groups have lost much of their spark (innovation) and will eventually lose their monopoly status. With the arrival of cheap, powerful technology, what makes these geographic regions special? Not much, IMO.

I can produce a movie for a under $10k that rivals that of some major movie studios and I can distribute it to millions of people, instantaneously, for free. I can trade near-real-time on Wall St., gamble, and monitor politics all from the comfort of my home. I can start an [relatively simple] online business in a few hours.

My point is that the elite will never hear/heed this message--until they're about to pass. ('cough' newspapers 'cough' broadcast news 'cough' ad agencies 'cough'...)

Disclaimer: I live in Columbus, OH...so I'm probably a bit bias. ;-)
Posted by: Jeff Hunsaker 5/23/2007 at 4:53 PM

The comments from all the SV people keep talking about how great SV is versus Columbus ... I AGREE!  I love the Valley and while I'm a patriot of the 614, I'm not saying it's the best place to start a company!

What I'm saying is that people in SV tend to forget that there is a world outside of the Valley and it operates MUCH differently.
Posted by: Wil S. 5/23/2007 at 4:57 PM

Columbus wont eventually fall into the ocean either.  So there is that...     
Posted by: Erick S. 5/24/2007 at 1:36 PM

Columbus wont eventually fall into the ocean either.  So there is that...     
Posted by: Erick Smith Today at 1:36 PM

LOL!
Posted by: Laura G. 5/24/2007 at 4:43 PM

Great post, Wil.

As a potential technical co-founder, I come at it a little differently.  I'm in the middle of a move to the Bay Area (SF, specifically).

Living in Phoenix, AZ (a little like Columbus in some of the ways you described) for the past few years has given me little to no opportunity to rub elbows with tons of other startups and potential financing sources.

Just announcing my move to SF on blogs/facebook/etc, I've already bumped into about 4-5 startup founders who in turn have put me on to other funded founders who are hiring, etc.  I imagine if things work out well, some of these connections eventually wouldn't mind introducing me to their angels / VCs down the road.

That would never happen in Phoenix.
Posted by: Shanti Braford 5/26/2007 at 11:25 AM

"Is it like Angie's List?" Right on! And let's all remember: Our dear Angie's List was born right here in Columbus, Ohio.
Posted by: Artie Isaaac 5/28/2007 at 8:17 AM

Excellent post - especially the point re vc money. The people I hang out with - microISV - do not need and most do not want VC funny money. You get down to practicalities - delivering a product that solves real problems for real people real quick when it's your money you're burning.
Posted by: Bob Walsh 5/28/2007 at 10:38 PM

Nice article. I'm in Cincinnati, OH and I've been in Columbus many times. I also have been in Silicon Valley before. I do agree, it is like another planet.
If you start reading more stuff on internet about new companies, sometimes it feels like everything happens in Silicon Valley and the rest of the world has to catch up. But if you don't get into it for a while, you are just doing your business fine and not much is changing. It's like watching TV. Once you turn it off - the life goes back to normal. And this normal life is nothing like TV.
Posted by: Sergei 5/31/2007 at 9:10 AM

Hi

Very great articles ...... i read it very carefully though i have to prepare for my exam :) thank you so much  
Posted by: jolly 6/4/2007 at 3:05 AM

About the truth.  Another great quality... is that Columbus or any midwest town is that the economics are consistent.  Never really a boom or bust. 
Posted by: Rick 6/4/2007 at 3:23 PM

hooray for columbus in all its ignorant yet charming glory.
Posted by: maddie 7/7/2007 at 6:13 PM

The midwest is not the place to seek startup capital because the financial culture is totally different, what Columbus business owners may want to understand is that new ideas have to have a place to take off and that type of risk profile (depending on the industry) may not be suited to a, traditional business model, do you think Google, Amazon, etc could have received the capital backing from a midwest VC fund (now thats an oxymoron - Midwest equity capital) lets face if you got a kick ass business model and are smart enough to know what you need and what you don't know,  you can achieve mass, efficiencies and move into new markets with the silk stockings of Silicon. The marriage of these two cultures while it may not be smooth can spawn some interesting business offsprings.  NUFF SAID!!
Posted by: Greg W. 8/27/2007 at 9:19 PM

The midwest is not the place to seek startup capital because the financial culture is totally different, what Columbus business owners may want to understand is that new ideas have to have a place to take off and that type of risk profile (depending on the industry) may not be suited to a, traditional business model, do you think Google, Amazon, etc could have received the capital backing from a midwest VC fund (now thats an oxymoron - Midwest equity capital) lets face if you got a kick ass business model and are smart enough to know what you need and what you don't know,  you can achieve mass, efficiencies and move into new markets with the silk stockings of Silicon. The marriage of these two cultures while it may not be smooth can spawn some interesting business offsprings.  NUFF SAID!!
Posted by: Greg W. 8/27/2007 at 9:19 PM

After reading a few other articles, I have a different perspective on this. I think the Valley likely succeeds because of relationships and because of the boiling-point of entrepreneurs and innovation residing in proximity to the Valley.

Unfortunately, a community like Columbus just doesn't posses that concentration of talent. There are certainly talented folks in these communities but there are not as many spontaneous opportunities to get folks together and create something that wasn't there before--innovation.

<a rel="NOFOLLOW" href="http://www.instigatorblog.com/can-you-build-a-startup-ecosystem-outside-the-valley/2007/08/09/">Ben Yoskovitz</a> and <a rel="NOFOLLOW" href="http://outsidethevalley.com/2007/07/05/its-the-network-not-the-valley-that-causes-success/">Rob May</a> brought it home for me. Smaller communities will continue to struggle until we breach that gap.

Columbus, like many communities, is attempting to forge a "<a rel="NOFOLLOW" href="http://www.315corridor.com/">technology corridor</a>" and <a rel="NOFOLLOW" href="http://www.techcolumbus.org/">incubator</a> -- a great idea to gather the entrepreneurial horsepower in one place. I just wonder if these initiatives, while positive, are too formal. I think the amazing culture and relationships within the Valley will trump these initiatives for some time.


Posted by: Jeff Hunsaker 8/29/2007 at 9:56 AM

@greg -
"The midwest is not the place to seek startup capital because the financial culture is totally different"

If Im an online startup, why would I need to seek startup capital? Stuff's too cheap to need it and the talent in the midwest don't need 170K/yr  to do a 60K/yr job.  You pretty much exemplify what Wil said here if you ask me.

Nice use of "Nuff said".  So SV-esque.
Posted by: smith 9/3/2007 at 11:54 PM

Hi there,

Great article!   I'm a web designer who lives in Oakland - deceptively close to Silicon Valley, but more akin to Columbus than San Mateo.  After a few interviews with verrrry SV/SF companies, I decided to work from my own home, in a middle-class neighborhood with more schoolteachers than techies.  I just couldn't handle the ego inflation and the hypocrisy.... Techie hipsters are often full of supposed liberal ideals (they tout environmental causes, go to see"Sicko"), but their actual focus is on an insular, materialistic community.  It's more popular to buy gadgets than help the needy.

I view web design as a job.   Why does it have to be a lifestyle?  Why do I have to have an iPhone, wear designer t-shirts, and drink expensive cocktails?   As a tech professional, I'm loathe to wish for another bubble burst...  but I feel like we kind of need it, culturally.

All that being said, I've met a few down-to-earth techies in Mountain View who aren't scenesters, hipsters, or whateversters....  But the predominant culture sure rankles with me.

-Beth, your friendly neighborhood curmudgeon
Posted by: Beth Budwig 9/9/2007 at 6:24 PM

(Here in Oakland, we don't know how to form urls.)
Posted by: Beth Budwig 9/11/2007 at 1:58 AM

I learned C#, but I still build my web apps with PHP. I am from Ohio and I would hope that there would be no bias over where one lives.
Posted by: Jim 12/7/2007 at 10:58 AM

This is such a great article.  Sometimes it is easy to feel like you're standing out in the cold when you read about all the Silicon Valley launches and the latest funding windfalls.  it is important that the fundamentals of a good customer oriented business don't change!  No matter where you are - if you get those fundamentals right you should be able to create value for the consumer and for yourself.  If you can do it without giving part of your business away for cash flow even better!
Posted by: Candice 12/11/2007 at 7:34 PM

Great Article! I live in Wayne County, OH. Home of Amish Country the last place that uses Silicon Valley and the last place to go down if there was suddenly no electric, no computer, no telephone, no Internet, no Email, no stocks, bonds, investment, and etc.
Take care! from ULazer.com
Posted by: Michael M. 4/7/2008 at 10:58 PM



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