Anyone
who’s survived the last down market knows that there are diamonds in the rubble
of a broken economy. While everyone else
is fleeing for the hills, a smart, lean startup company can find its greatest
fortune.
In
order to understand why a down market creates so many opportunities for a
startup company, you first need to understand why a bull market makes it so
difficult to succeed.
In
a bull market the cost of everything skyrockets. As more capital becomes available, so does
more competition. New startups spring up
everywhere, competing for talent, marketing opportunities and of course,
customers. At one time you were the
only game in town – now you’ve got three guys pretending to do exactly what you
do – all the while increasing the cost of running your business.
Conversely
a bear market drives the cost of everything instantly downward. Companies go into a panic, losing sight of
their growth goals and in some cases falling into bankruptcy altogether. The sudden drop in demand forces the prices
of everything sharply downward, creating a perfect storm for a well-prepared
company to create unprecedented gains.
Get Lean Early
Before
you get your offense together, you need to get your defense lined up, which
means getting very lean very quickly.
The
problem with coming off of a bull market is that we’re not used to pulling
back. We’re used to knowing that the
next year will be even bigger than the last, so we plan and spend accordingly. This time around we’ve got to create a very
different plan.
This
plan is about reducing staff, reducing marketing, and reducing every possible
operating cost you have, before you have to.
Make no mistake, this is going to suck.
No one is ever excited about downshifting, especially after a good run,
but it’s better than sending the entire company home because you weren’t ready
to make changes.
A
healthy approach is to plan for a very long winter. Assume you’ll lose more sales than you can
possibly forecast. Think of your
business in terms of “what is the least we can operate on and still keep the
lights on.” You can always add more resources
if you need them later but you won’t be able to make up for overshooting your
income forecasts.
Attack the Competition
Kicking
butt in a down market isn’t just about crawling up in a hole and waiting for
Spring. It’s about getting lean so you
can get focused on hunting again.
Your
competition may not react as quickly as you did, which is great news for
you. Chances are their lack of planning is
putting the company in a tight spot.
Their senior management is more concerned about making payroll than
making acquisitions. Their foot soldiers
are more worried about whether or not they are going to have jobs than whether
or not their customers are as happy as they can be.
And
that’s where you swoop right in.
There
is never a more cost effective time to attack the competition and take over
their customers than in a down market.
The cost of advertising plummets as the competition pulls back. The challenge of getting media attention
dwindles as fewer companies are vying for attention. And the cost of wooing customers drops as
sales reps go into a defensive tailspin.
In
some cases you may not even have to attack their customers. As your competition pulls back or goes out of
business altogether, you can let your customers come to you. Try that
in a bull market!
Pillage Cheap Resources
Think
of the aftermath of a bear market to be like a “startup company liquidation
sale” where everything is 90% off. In
some cases, I mean this quite literally.
Companies
that fail to plan for a down market get hit so quickly that they are forced to
sell off valuable assets at fire sale prices.
We’re not just talking about Aeron chairs here. We’re talking about valuable intellectual
property, customer contracts, and even talented employees.
The
value of an asset is virtually nothing to a bankrupt company and the deal of a
century to a healthy one. Just ask any
surviving banking institution right now.
Take
inventory of the assets your competition has and what you would be willing to
do to acquire them. Like a bargain
shopper at a flea market, get aggressive and pillage any and all assets you can
get your hands on at the right price.
Preparation and Patience
The
key to kicking butt in a down market is being prepared and being patient.
Being
prepared means taking measures to get very lean long before anyone else
realizes that a storm is coming. Being
patient means planning for a long, cold winter but knowing that when spring
comes, you’ll be one of the few companies that made it through.
With
the right planning, this bear market could be the greatest opportunity you’ve
ever had.